Symptoms

Problems this addresses

  • The door is hard to open, or sticks and drags when you slide it
  • It grinds, scrapes or rattles
  • It has jumped, tilted or come off its track
  • The handle is loose or broken, or the door won’t lock
  • You can see wear, dents or debris along the bottom
  • You’re not sure what’s wrong, only that the door isn’t right

How a sliding door repair works

The aim is to find the cause first, then fix that, not guess.

  1. Listen to the symptoms

    What the door does, and when it started, narrows down the likely causes before anyone touches it.

  2. Inspect the moving parts

    Rollers, track, panel alignment, handle and latch are checked together, since problems often travel in pairs.

  3. Recommend the fix

    You get a straight recommendation: adjust, clean, replace a part, or replace the whole door if repair isn’t sensible.

  4. Carry out the work and test

    After the repair, the door is tested for smooth sliding and a secure lock before the job is finished.

What it looks like

The parts involved

The kind of wear we look for at the inspection.

Technician working on the bottom track of a sliding glass door with pliers.
A rusted sliding door roller assembly above a new replacement roller.
A rusted sliding door lock body beside a new replacement lock body.

Which part is usually to blame

A door that drags or grinds usually points to the rollers or the track. A door that won’t lock often has an alignment problem rather than a broken lock. A door that rattles may have a loose panel or worn parts.

Because one worn part tends to damage the next, fixing only the visible symptom can bring the problem straight back. Looking at the whole door avoids that.

You’ll find more detail on each part in our pages on roller replacement, track repair and lock and handle repair, or match what you’re seeing on our sliding door problems guide.

Glass door, patio door, sliding door: same repair

People call these doors by different names. For repair purposes they share the same moving parts: panels, rollers, a track, a latch and a handle, so this one page covers both.

Our repair work is on those moving and locking parts. If the glass itself is cracked or fogged, tell us in your request and we’ll say what we can do; whole-door replacement is one option.

When repair isn’t the right answer

Cracked or fogged glass, a badly bent frame, or a door built with parts that are no longer made can be beyond repair. If that’s what your door has, we’ll say so and can replace the whole door. See sliding door replacement.

When repair may be practical

  • The frame is straight and the glass is intact
  • The problem is in the rollers, track, latch, lock or handle
  • Matching parts are available for your door
  • The panels still sit square once the worn parts are dealt with

What affects the cost

  • The condition of the door and the parts that have worn
  • Whether matching parts are available for your door
  • Access to the door, such as floor level and space to work

We don’t list prices, because they depend on these factors. We confirm the price after the onsite inspection, before any work goes ahead. Our technician carries common rollers and parts, so many repairs are finished in one visit.

Before you send

Photos that help

  • A wide photo of the whole door from inside
  • A close-up of the bottom corner where the panel meets the track
  • The track along the bottom, with the door slid open
  • Any broken part, such as the handle or lock

Up to 3 photos (JPG, PNG or WebP), 5 MB each and 12 MB in total.

Next steps

  1. Request an onsite inspection

    Tell us where the door is and what it’s doing. Photos are optional.

  2. We visit and inspect

    We visit your property, inspect the door, and explain repair options and pricing. Same-day or next-day visits are often available.

  3. You approve, we repair

    You approve the work, and we complete the repair.

Available in Myrtle Beach and the communities on our service areas page.

FAQs

Common questions

How do I know what’s wrong with my sliding door?

Request an onsite inspection. Our technician checks the door at your property, finds the cause and explains the repair options and pricing. A description (and photos, if you like) helps us prepare.

Is a sliding glass door the same as a patio door?

For repair purposes, essentially yes. The names are used interchangeably and the parts that wear out are the same.

Is it worth repairing an old sliding door?

Often it is, if the frame and glass are sound and parts are available. We’ll tell you honestly what we find.

Can I keep using the door while I wait for a repair?

Be gentle with it. Forcing a stuck or derailed door can damage the track and rollers. If the lock isn’t working, many people place a bar or dowel in the track until it’s fixed.

Need sliding glass and patio door repair?

Tell us what the door is doing and add a photo or two. We’ll follow up to arrange an onsite inspection.