Symptoms

Problems this addresses

  • The handle is loose, cracked or has broken off
  • The latch doesn’t catch when you close the door
  • The lock is stiff, jammed, or the key or thumb-turn no longer works smoothly
  • The door can be slid open from outside even when it’s locked
  • The lock used to work but stopped after the door started to drag

What lock and handle repair involves

Locks and handles are often fixed by solving a different problem first.

  1. Check the alignment

    If the panel has dropped on worn rollers, the latch can stop lining up with the keeper on the frame. Adjusting or replacing rollers can fix a lock that seems broken.

  2. Inspect the hardware

    The handle set, latch, lock and keeper are checked for wear, cracks and damage.

  3. Repair or replace the part

    Loose hardware is tightened or repaired. Parts that are broken or worn out are replaced with a match for your door where one is available.

  4. Test the lock

    The door is closed and locked several times to confirm the latch engages and the lock operates smoothly.

What it looks like

The parts involved

The kind of wear we look for at the inspection.

Lock mechanism set into the edge of an aluminum sliding door panel.
Corroded lock and latch in the edge of a sliding door.
A rusted sliding door lock body beside a new replacement lock body.

Finding the right replacement

Handle and lock sets come in many styles, and the cut-outs and mounting points in your door have to line up with the new part. Finish and color matter too.

Photos of the inside and outside handle, the latch edge of the door, and any brand marking give the best start. We’ll tell you if a close match isn’t available.

Until a lock is repaired, many people cut a bar or dowel to fit in the track so the door can’t be slid open from outside.

What this doesn’t cover

If the lock problem comes from a damaged frame, or the door’s hardware is no longer made, a simple repair may not be possible. We’ll explain your options.

When repair may be practical

  • A lock that won’t catch is often an alignment problem, which can be put right without a new lock
  • A loose handle may only need re-securing, while a cracked one needs a matching replacement
  • Repair depends on matching parts being available for your door

What affects the cost

  • The condition of the door and the parts that have worn
  • Whether matching parts are available for your door
  • Whether a matching handle, latch or keeper can be sourced
  • Access to the door, such as floor level and space to work

We don’t list prices, because they depend on these factors. We confirm the price after the onsite inspection, before any work goes ahead. Our technician carries common rollers and parts, so many repairs are finished in one visit.

Between visits

Keep it sliding

A few habits that help most sliding doors last longer. None of them replaces an onsite inspection if the door is already struggling.

  • If the latch stops catching, check whether the door has dropped before assuming the lock is broken
  • Tighten a loose handle gently; over-tightening can crack an older handle
  • A bar or dowel in the track is a sensible stopgap until a lock is repaired
  • Send a photo of the latch and the keeper on the frame with your request

Before you send

Photos that help

  • The handle from inside and from outside
  • The latch edge of the door and the matching keeper on the frame, with the door closed
  • Any broken or missing part
  • Any brand name, model number or label on the hardware or the door

Up to 3 photos (JPG, PNG or WebP), 5 MB each and 12 MB in total.

Next steps

  1. Request an onsite inspection

    Tell us where the door is and what it’s doing. Photos are optional.

  2. We visit and inspect

    We visit your property, inspect the door, and explain repair options and pricing. Same-day or next-day visits are often available.

  3. You approve, we repair

    You approve the work, and we complete the repair.

Available in Myrtle Beach and the communities on our service areas page.

FAQs

Common questions

Why won’t my sliding door lock?

Often the panel has shifted out of line, so the latch no longer meets the keeper on the frame. Other times the latch or lock itself is worn or broken.

Can you replace just the handle?

Where a matching handle is available, yes. Photos help us find the right one.

Is it worth repairing an older lock?

Often, yes, if parts are available. A technician can look at the door and tell you whether repair or a replacement lock makes more sense.

Need lock & handle repair?

Tell us what the door is doing and add a photo or two. We’ll follow up to arrange an onsite inspection.